• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-08-2019 11:34 AM

HP Recommended

Problem solved. Why not include this head set-up in the printer setup documents instead of having to search for a solution online?

Was this reply helpful? Yes No

‎11-11-2019 10:33 AM

HP Recommended

Definitely an accepted solution. Extremely helpful, many thanks.

C. Cooke

Was this reply helpful? Yes No

‎12-06-2019 04:20 AM

HP Recommended

Thanks. Did exactly as you suggested and everything is working now.

Was this reply helpful? Yes No

‎01-04-2020 01:58 PM

HP Recommended

HI I HAVE AN HP OFFICEJET PRO 8035 AND I HAVE NO CARRIAGE LATCH

Was this reply helpful? Yes No

‎01-07-2020 08:11 AM

HP Recommended

@KENNEBUNK

 

Welcome to the HP Support Community.

 

Your Printer doesn't have a removable Printhead hence there would not be any latch to the carriage.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

Was this reply helpful? Yes No

‎01-25-2020 07:23 AM

HP Recommended

Received this error after purchase and pulling out of box.  Followed directions, seems to be working. 

Was this reply helpful? Yes No

‎01-25-2020 03:50 PM

HP Recommended

@KENNEBUNK

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

 

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎03-12-2020 08:31 AM

HP Recommended

Where is the solution?  Your answer is a conclusion -- what did the owner do?

Was this reply helpful? Yes No

‎04-02-2020 03:28 PM

HP Recommended

Accepted Solution!

 

The steps worked. I am now printing again.

 

Thanks

Was this reply helpful? Yes No

‎04-09-2020 11:07 AM

HP Recommended

There is no white carriage latch lever to lift. This article and the photos are incorrect. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.