officejet pro 9010 printhead problem event code 62.80.a0

[Barry357]

Problem solved. Why not include this head set-up in the printer setup documents instead of having to search for a solution online?

[chcooke]

Definitely an accepted solution. Extremely helpful, many thanks.

C. Cooke

[3DFLIER]

Thanks. Did exactly as you suggested and everything is working now.

[KENNEBUNK]

HI I HAVE AN HP OFFICEJET PRO 8035 AND I HAVE NO CARRIAGE LATCH

[Betty0610 · Accepted solution]

@KENNEBUNK

Welcome to the HP Support Community.

Your Printer doesn't have a removable Printhead hence there would not be any latch to the carriage.

I hope this answers your question. Let me know if you need any further assistance. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Prowler2298]

Received this error after purchase and pulling out of box.  Followed directions, seems to be working. 

[KrazyToad]

@KENNEBUNK

I'm glad you got this issue sorted out

Do visit our HP Support Community and drop us a message anytime you need help

Thank you

[pax4pax]

Where is the solution?  Your answer is a conclusion -- what did the owner do?

[Miles9]

Accepted Solution!

The steps worked. I am now printing again.

Thanks

[mmpred]

There is no white carriage latch lever to lift. This article and the photos are incorrect.