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‎02-19-2025 01:14 PM

HP Recommended
Operating System: Other

I am running Apple Sequoia 15.3.1 on my MAC. The printer is the HP Deskjet 4225e. It had previously been set up and connected. Yesterday I updated the Sequoia OS. Today I cannot get the printer to go online (perhaps unrelated to the update?) When I use the HP smart printer function, it hangs up on not being able to get the printer address. Please help,

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1 REPLY 1

‎02-20-2025 12:48 AM

HP Recommended

Hi @Benjamgee 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=cxvFP_YI2Jk&ab_channel=CopyPrintScan

[video]

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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