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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-15-2026 11:08 AM

HP Recommended
Operating System: Microsoft Windows 11

scan several photos  at one time then crop individual photos without scanning after each photo

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1 REPLY 1

‎08-16-2026 07:43 AM

HP Recommended

Hi  @dannyray,
 
Welcome to the HP Support Community!

Thank you for reaching out. I understand that you would like to scan multiple photos in a single scan session and then crop and save each photo individually, rather than scanning each photo one at a time. I'll be happy to help.

To better understand the issue, could you kindly provide the following details?

  • The exact HP printer/scanner model number. (Link for steps - click here )
  • Which scanning application you are using (HP App , HP Scan, Windows Scan, or another application).
  • Whether you are scanning from the flatbed glass or the Automatic Document Feeder (ADF).
  • Are all photos being scanned into a single image, or is the software unable to detect and separate the individual photos?
  • Has this feature worked correctly before, or is this the first time you are trying it?

Additionally, this appears to be a known scenario that has been discussed and resolved by other HP users. You may find the information in this HP Community thread helpful - Click here 

 

I hope this helps. 

 

I'm an HP Employee.


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