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‎05-23-2025 09:33 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

i cant print from any were and it shows in my settings that I can but it won´t allow me to do so

Reply
1 REPLY 1

‎05-25-2025 08:12 AM

HP Recommended

Hi @Arthur564 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP DeskJet 4155e is set up for Print Anywhere, but something is preventing it from working. Here are some steps to troubleshoot:

 

1. Check HP Smart App Settings

  • Open the HP Smart App on your Windows 11 PC or mobile device.
  • Go to Advanced Settings and ensure Print Anywhere is enabled.
  • If it's already enabled, try disabling and re-enabling it.

 

2. Verify Printer Connection

  • Make sure your printer is connected to the internet.
  • Restart your printer and router to refresh the connection.

 

3. Sign In to HP Account

  • Print Anywhere requires an active HP account.
  • Sign in at HP Smart and check if your printer is linked to your account.

 

4. Run HP Print and Scan Doctor

  • Download HP Print and Scan Doctor from HP’s support page.
  • Run the tool to diagnose and fix printing issues.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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