printer driver in windows 11 for printer laser jet 2014

[ali386]

Hi there, I have trouble with my printer driver. My operating system is Windows 11. Unfortunately, it was not recognized by Windows 11. It has worked on Windows 10. What do I have to do to use this printer in the new operating system?

[Sneha_01]

Hi @ali386,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue with your HP LaserJet 2014 printer on Windows 11, follow these steps to install the correct driver:

Step 1: Download the Driver

1. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page.
2. Search for Your Printer: Enter "HP LaserJet 2014" in the search bar and select your printer model from the list.
3. Choose Your Operating System: Select "Windows 11" from the operating system drop-down menu. If there isn't a specific driver for Windows 11, the Windows 10 driver may work.
4. Download the Driver: Download the latest available driver for your printer.

Step 2: Install the Driver

1. Run the Installer: Locate the downloaded driver file and double-click it to start the installation process.
2. Follow Instructions: Follow the on-screen instructions to complete the installation. Restart your computer if prompted.

Step 3: Add the Printer

1. Open Settings: Go to Settings > Bluetooth & devices > Printers & scanners.
2. Add a Printer: Click on Add a printer or scanner and let Windows search for available printers.
3. Select Your Printer: If your HP LaserJet 2014 appears in the list, select it and follow the instructions to complete the setup.

Step 4: Manually Add the Printer (if not detected automatically)

1. Open Control Panel: Go to Control Panel > Devices and Printers.
2. Add Printer: Click on Add a printer at the top.
3. Choose Port: Select Use an existing port (such as USB001 if connected via USB) and click Next.
4. Install the Driver:
   • Select Have Disk.
   • Browse to the folder where you downloaded the driver and select the appropriate .inf file.
   • Follow the prompts to install the driver.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Furli]

Execution of ljP2010-HB-pnp-win64-en.exe stopped on Waiting for user to connect the Device/Connect the USB cable. I did connect the printer, but I have no other option but to Cancel. It looks like the connection was not detected.