• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-12-2016 11:37 AM

HP Recommended
Product: 1109w
Operating System: Microsoft Windows 10 (64-bit)

is there a driver update to allow printing with non-HP toner cartridge

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2016 09:19 AM

HP Recommended

Hi @lg509, 

 

Welcome to the HP Forums! 

 

I understand that you are wondering if there is a driver update for your HP Laserjet 1109w printer. I am happy to look into this for you! 

 

Please see this post, Dedicated to the best printing experience, by @Bill_F. 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope this answers your question! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎10-13-2016 09:19 AM

HP Recommended

Hi @lg509, 

 

Welcome to the HP Forums! 

 

I understand that you are wondering if there is a driver update for your HP Laserjet 1109w printer. I am happy to look into this for you! 

 

Please see this post, Dedicated to the best printing experience, by @Bill_F. 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope this answers your question! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-13-2016 03:50 PM

HP Recommended

Appreciate the help.  I followed all of the suggested links but found no software update for my 1109w LaserJet printer.  I was able to use the printer from my Lenovo, but after the recent update, I get the message that I am using an 'incompatible cartridge.'  I am not using an HP cartridge for this printer...Any more suggestions would be appreciated..

Was this reply helpful? Yes No

‎10-14-2016 06:27 AM

HP Recommended

Hi lg509, 

 

Thank you for your response! 

 

Please try the steps in this guide, 'Install Black Cartridge' Displays. If this does not work try replacing the non-HP cartridge for a Genuine HP cartridge. As we cannot guarantee that non-HP cartridges will work. 

 

If the Genuine HP cartridge still does not work, contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this post helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-14-2016 07:23 AM

HP Recommended

Hello lg,

 

The answer to your question is    No,  HP does not have any driver update which would allow you to use Non-HP toner.  It is always better to use genuine HP toner which would help in smooth functioning of the printer, rather than invite mechanical problems by using a Non HP ink toner.

 

Thanking you for choosing HP,

 

Regards,

 

Ashok

Ashok ... HP..always working
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.