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HP Recommended

where did you find a download from Apple?  I found a printer list but no download.  Header says the article is archived whatever that means.

HP Recommended

Guess it's up to us, the users/buyers/supporters, to look elsewhere for a new printer.  This is why I got the Cannon.  PLUS the Pixma came in RED (my fave color) AND it is not expensive.  Delivered sooner than expected too.  Win Win Win.

 

Good luck.

 

Lisa

HP Recommended

I tried to get on to HP about this issue and after numerous button presses I was told to communicate with them through Whats App with no other alternative. I did this and I am still waiting for a response. Don't they have a Call Centre like everybody else? I've also bought a Canon to replace my HP1510 which is now useless. Unfortunately I have some wasted new cartridges for the HP1510. I've also installed the latest Big Sur update 11.2 but this has made no difference either.

HP Recommended

Hey Jeff, thanks for the Kudos.  Appreciate it.

 

I put my old HP up for sale on a local site here in OH (NextDoor.com). Not sure if they are all over.  NO bites yet, but am hopeful.  Worse case, it gets donated to a thrift store.  Luckily only had the cartridges that were already installed, no extras.  You could try Craig's List too.....

 

With COVID right now, a lot of call centers get routed elsewhere.  Makes no sense as you can answer a phone from anywhere, but hey, I don't make the rules and no one asked me 🙂

 

I'm retired now, but for 20 years I was the Macintosh Engineer with NASA.  And even I could not get that blasted printer to work 🙂  Have a safe evening.

HP Recommended

Hi @ Macmadden2  I'm in Perth, Australia so we don't have Craig's List and OH but have similar over here. I guess the issue is not the cost of a new printer so much but the general disregard from HP. They must be aware of the problem yet we hear nothing. I know there is COVID but does that stop good customer relations? People are working from home a lot at the moment so a good personal printer is one of the essentials. I wonder if any one from HP ever looks at the comments on here?

HP Recommended

Hi Mate!

 

I'm in OHIO, in the USA, right on the North Coast by Lake Erie.

 

Know what you mean though.  Printer worked fine, and not sure how much Big Sur is different than Catalina.  I got a new mac with the M1 chip and thought that might have been the issue but guess not.  Perhaps HP thinks they are too big to fail? 

 

A lot of folks are working from home here that's for sure.  AND you are right, customer service is king and should be even more important now.  I thought HP had site monitors, but who knows now.  Due to lack of response, my guess is NO.

 

Stay safe.  Summer over there now yes?  Winter here, ugh....

HP Recommended

Still Summer here but our Winters are more like an English Summer. Mediterranean climate. We're on lockdown at the moment as we have just had one case of Community transferred COVID after going ten months with out any. Hopefully every thing will be back to normal at the end of the week.

HP Recommended

Winter here but not too awful.  Maybe 2" of snow on ground right now, but will get close to 0 degrees next week.  Brrr...

 

Semi lockdown here.  A lot of places not open.  My son lost his job last April and restaraunt he managed will never reopen. Masks are mandatory everywhere.  Started vaccines, but they don't have enough.  My neighbor died of COVID as did two others I know.  Niece and two nephews had COVID which they got at school.  All OK now though.  Some over here still think it's a hoax.  Unbelievable.

 

Hopefully this too shall pass....the sooner the better.  MY age group is scheduled to start the vaccine Feb 8.  We shall see.  Stay SAFE out there!

 

HP Recommended

It's unbelievable that this time last year COVID was just an inconvenience. Australia has been mostly untouched by it because of its' isolation and the fact the Government was quick to recognise it as a pandemic and closed the borders very quickly. Hopefully when everybody has been vaccinated the only ones affected will be those who think it is no worse than the flu. I hope the U.S can get on top of this. It seems that you can have more confidence in the decision making now.

HP Recommended

Hi,

 

The printer is HP Deskjet F4580

1. Upgrade your Mac Big Sur

2. Delete all printer file on your system (Library)

3. Install the new driver

4. reboot

5. Add a new printer in preference system panel

 

Thank you for the tips about the scanner 😉

 

 

 

 

 

 

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