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‎01-13-2026 02:00 PM - edited ‎01-13-2026 02:16 PM

HP Recommended

Having problems printing. Has worked great for several years. Have been having paused issues and sometimes it will print and sometimes not. Today I tried removing printer and then installed again. When I got to the print test page it would not print. Really need someone to help me. Its a HP Office Jet Pro 7720

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2026 07:25 PM

HP Recommended

Hi @red731 

Check printing the self test following steps from the next video:

>> https://www.youtube.com/watch?v=AjiyD2AjM4Y

 

Test page should look like the next one:

 

  • ferRX_1-1768357485158.png

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.,.,


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Printing a Printer Status Report | HP OfficeJet Pro 7720, 7730, 7740 AIO Printers | HP
Printing a Printer Status Report | HP OfficeJet Pro 7720, 7730, 7740 AIO Printers | HP
youtube.com/watch?v=AjiyD2AjM4Y
Learn how to print a Printer Status Report on HP OfficeJet Pro 7720, 7730, 7740 AIO printers. Chapters: 00:00 Introduction 00:33 Load paper 00:54 Confirm size and type of paper 01:05 Touch Printer Status Report 01:36 Check information about your printer For other helpful videos go to ...
Was this reply helpful? Yes No
1 REPLY 1

‎01-13-2026 07:25 PM

HP Recommended

Hi @red731 

Check printing the self test following steps from the next video:

>> https://www.youtube.com/watch?v=AjiyD2AjM4Y

 

Test page should look like the next one:

 

  • ferRX_1-1768357485158.png

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.,.,


@ferRX / I am a volunteer posting answers on my own time.
Printing a Printer Status Report | HP OfficeJet Pro 7720, 7730, 7740 AIO Printers | HP
Printing a Printer Status Report | HP OfficeJet Pro 7720, 7730, 7740 AIO Printers | HP
youtube.com/watch?v=AjiyD2AjM4Y
Learn how to print a Printer Status Report on HP OfficeJet Pro 7720, 7730, 7740 AIO printers. Chapters: 00:00 Introduction 00:33 Load paper 00:54 Confirm size and type of paper 01:05 Touch Printer Status Report 01:36 Check information about your printer For other helpful videos go to ...
Was this reply helpful? Yes No
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