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‎08-29-2024 09:16 AM

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

I have an instant ink subscription which includes the paper.

 

I filled the printer using the paper for the first time and now the printer has jammed three times today.  The first two times I was able to get at the paper, but on the third time I have not been able to get ant the paper.  I can see it but can't get at it.  It's not under warranty as I was able to renew it on the HP website any advice apart from chucking it through the window?

Category:
1 REPLY 1

‎09-01-2024 09:30 AM

HP Recommended

Hi @dawnmaria2471,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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