printer loosing connection

[mavis7]

i have tried connecting my 515 wireless printer to my pc but it always loses connectivitt after a while even though i don't do anything for that happen. I have tried removing and reconnecting multiple times and ways but nothing has helped .

[Nal_NR]

Hi @mavis7,

Welcome to the HP Support Community. 

I'd like to help!

Always connect your printer and your device to a 2.4gHz network.

Printer supports dual-band.

 Product Specifications for the HP Smart Tank 515 Wireless All-in-One (1TJ09A)

Connectivity

Ports

Hi-Speed USB 2.0, Wi-Fi, Bluetooth LE

Wireless capability

Yes, built-in dual band Wi-Fi 802.11b/g/n, Wireless direct, BLE

If you have not done so,

Assign a separate name to each SSID / bandwidth.

Connect the printer to the appropriate SSID.

What else?

No idea whether your printer EWS includes this setting - it worth a quick look...

Example

EWS_9025_Network_Bandwidth_1EWS_9025_Network_Bandwidth_1

References

Video - Unbox and Set Up the HP Smart Tank 500 and 600 Printer Series | HP Smart Tank | HP

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Click here for further assistance. 

Hope this helps! Keep me posted for further assistance.
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