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HP ENVY Photo 7855 All-in-One Printer

I have had my printer for sometime. I moved to a new location and the set up screen does not come up. I unplugged and plugged back in. I am thinking I may have to get a new one.

1 REPLY 1
HP Recommended

Make sure the cable is plugged in securely.  Try another outlet.  Some cables need to be pressed hard into the back of the printer. Look a the cable connector and see if there is corrosion.  

 

If the display does not light up there is not much else to do other than checking out the cable and transformer (if it has one)


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