printer not workig

[Richxxxx]

printer not printing

[Max3Aj]

@Richxxxx, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP printer is not printing on your Windows 11 system. Let’s go through a few steps to get it working again.

Check Printer Connection

• USB Printer: Ensure the cable is securely connected to both the printer and the PC.
• Wireless Printer: Make sure the printer is connected to the same Wi-Fi network as your PC.

Restart Devices

• Turn off your printer and PC.
• Unplug the printer’s power cord for 60 seconds, then plug it back in and turn it on.
• Restart your PC.

Set Printer as Default

• Go to Settings > Bluetooth & devices > Printers & scanners.
• Select your printer > click Set as default.

Clear Print Queue

• Open Control Panel > Devices and Printers.
• Right-click your printer > See what’s printing.
• Cancel all documents.

Update or Reinstall Printer Drivers

• Visit the HP Support site:
  Official HP® Support
• Enter your printer model and download the latest drivers for Windows 11.

Run Windows Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Click Run next to Printer.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support