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Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy Photo 7234 All-in-One Printer
Microsoft Windows 11

hp envy photo 7234

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HP Recommended

Hi, @Gillian39, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Not sure the specific issue your printer is facing but these links definitely help potential issues. Here are the links which will help to resolve the issue: 

 

Reset or restore your HP printer | HP Support

 

Restore printer factory settings using the HP app | HP printers

 

https://support.hp.com/us-en/document/ish_14746154-14746200-16

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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