printer preferences

[Casual5470]

I set my paper size from letter to A4 paper applied my settings closed it out, but when I went back into printer preferences the paper size went back to letter. I then attempted to set the preferences in Windows 11, but with the same results. Why does this happen? It makes no sense.

[Dragon-Fur]

@Casual5470 

Welcome to the HP English Community --

There are several places to check / adjust / and select Printing Preferences Shortcuts.

Review - Adjust if you find something that does not look the way you expect.

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Start

• Embedded Web Server (EWS) - Tray and Paper

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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Relevant to Windows

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form. 

References

  HP Printers - Creating Custom Paper Sizes

  HP Video - How to Create Custom Paper Sizes in Printer Properties

NOTE >> Word > Mailings > Envelopes - Preferences and Envelopes 

Select / leave preferred Printing Preferences Shortcut to "Everyday General Printing" or something equally benign. 

With Full Driver printer Software installed,

• Printing Preferences > Shortcuts > edit / adjust / save / leave selected as default
• Printer Properties > Advanced > Select the installed HP driver (as opposed to a Microsoft / IPP driver)
• Printer Properties > Advanced > Printing Defaults

Where available and if installed with HP Smart application:

NOTE >> Less Common only because the settings are unique to the HP Smart Printing Queue

• HP Smart Printing Queue - Presets (Custom Shortcuts) - works at least with HP Smart and Word  HP_Smart_Printing_Printing_Preferences_Dialog_2

Printing Preferences – Shortcuts / Selections

HP print settings guide

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printing Preferences

Windows 10

Settings > Devices > Printers and scanners

Select Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts

Select / Highlight your preferred Shortcut

Click Apply > Click OK to exit

Optional - Additional Setup / Information

Make changes to a Shortcut (Model Dependent)

Select starting Shortcut (locked / template or custom)

Adjust the settings for paper, source (tray), other settings

Check all sub-menus in all Tabs

Click OK to save / leave sub menu

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

9025_Printing_Preferences_Everyday_10

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Printing Preferences / Printing Defaults for all jobs

Windows 11 >

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printer Properties

Windows 10 >

Settings > Devices > Printers and scanners

Select Printer > Manage > Printer Properties

Next,

Tab Advanced > Printing Defaults > Select Shortcut > OK

 Printer_Properties_9135_2

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Message Content References

 User Guide - HP OfficeJet Pro 7720

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series  

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