printer set up for paper/print

[Rigo7]

need to know step by step how to setup my printer to print pictures on hp premium plus photo paper, already set up for photo specialty gloss paper but  get jammed, tried 5 times, what else can I do?,Thanks, Rigoberto Rodriguez.

[A_Gayathri]

Hi @Rigo7,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to set up your HP Officejet Pro 8725 printer to print pictures on HP Premium Plus Photo Paper without getting jams, follow these step-by-step instructions:

Step 1: Check Paper Type Compatibility

Ensure that HP Premium Plus Photo Paper is compatible with your printer. This printer supports various paper types, including photo paper.

Step 2: Load the Paper Correctly

Remove any previously loaded paper:

• Open the paper tray and remove any other paper types.
• Check for any paper jams and clear them if necessary.

Prepare the photo paper:

• Fan the stack of photo paper to prevent sticking.
• Align the edges of the stack.

Load the photo paper:

• Insert the photo paper into the paper tray with the glossy side facing down (print side down).
• Adjust the paper width guides so that they fit snugly against the edges of the paper.
• Ensure the paper is loaded properly and not exceeding the maximum capacity indicated on the tray.

Step 3: Adjust Printer Settings

Open Printer Settings on Windows 11:

• Click on the Start menu and select Settings.
• Go to Devices and then Printers & scanners.
• Select your HP Officejet Pro 8725 from the list and click on Manage.
• Click on Printing preferences.

Set the Paper Type and Quality:

• In the Printing Preferences window, go to the Paper/Quality tab.
• Select Photo Paper as the paper type.
• Choose HP Premium Plus Photo Paper from the list.
• Set the print quality to Best for the highest quality photos.

Select the Correct Paper Size:

• Ensure the paper size matches the photo paper size you are using (e.g., 4x6 inches, 5x7 inches, etc.).

Check the Layout and Other Settings:

• Go to the Layout tab and choose the desired layout (e.g., borderless printing if needed).
• Adjust any other settings as required for your print job.

Step 4: Perform a Test Print

Open a photo to print:

• Open the photo you want to print using your preferred photo viewing or editing software.

Print the photo:

• Click on File and then Print.
• Ensure your HP Officejet Pro 8725 is selected as the printer.
• Click on Printer Properties or Preferences and verify that the settings match those configured earlier.
• Click Print.

Step 5: Troubleshooting Paper Jams

If you still experience paper jams, try the following troubleshooting steps:

Check for Obstructions:

• Open the printer cover and remove any visible obstructions or paper pieces.
• Use a flashlight to inspect the paper path for any stuck paper.

Clean the Rollers:

• Turn off the printer and disconnect it from the power source.
• Open the printer and locate the paper rollers.
• Use a lint-free cloth slightly moistened with distilled water to clean the rollers. Rotate the rollers manually to clean the entire surface.

Reload the Paper:

• Ensure the photo paper is loaded correctly, and the paper guides are snug but not too tight.
• Avoid overloading the paper tray.

Update Printer Firmware: Update the firmware on an HP printer

• Check for any available firmware updates for your printer on the HP support website. Updating the firmware can resolve compatibility and performance issues.

Refer to this document: HP OfficeJet Pro 8725 All-in-One Printer User manual

HP printer setup (HP Smart app) | HP® Support 
HP printer setup (Windows built-in driver)
HP printer setup (Wi-Fi Direct)
HP printer setup (Wi-Fi network)
 

I hope this helps. 

Take care and have a good day.

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