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‎09-20-2023 04:22 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello, my serviser told me he can't connect my printer HP laserjet pro mfp m125a, with my new (used) Lenovo laptop because laptop has new Windows and it doesn't support my printer because it's too old.

Is he just not capable, should I ask someone more professional?

I bought the printer in 2015.brand new, he still works on my old Acer laptop, on Windows 10, totally normal. 

 

Thank you

1 REPLY 1

‎09-20-2023 06:39 AM

HP Recommended

          Hello

 The solution is here :

 https://support.microsoft.com/en-us/windows/fix-printer-connection-and-printing-problems-in-windows-...

 

 

 

                 

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                     

                     

 

 

 

 

 

Bernard42.
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