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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
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HP Recommended
HP Deskjet 3050A e-All-in-One Printer - J611g
Microsoft Windows 10 (64-bit)

When printing from email accounts (Comcast or **bleep**) documents are now printing less than 1/4 normal size. Documents used to print normal size, ie full page=full page. Documents printed from Word or Excel print without any changes.

Printer has been uninstalled & reinstalled.

Xfinity customer support says this is a printer manufacturer problem.

i need to be able to restore my printer to normal settings.

Suggestions?

1 REPLY 1
HP Recommended

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