problem setting up HP DESCKJET 3760

[NickBeeBoston]

Help...setting up a HP DESKJET 3760. I have connected my phone, MacBook and printer to the internet, however, neither my phone or MacBook can find the printer. The app cannot find the printer either.

I've tried everything I can....been at it for three hours...thinking maybe the printers is faulty.

[BeemerBiker]

Try connecting the printer to the router using WPS mode as described on page 56 of the users manual

If you do not have access the the router or it lacks the push button mechanism then you need to use a smart phone or laptop that has wifi.  A video is here. and another here 

The printer uses only the 2.4ghz band.  It has no bluetooth.   You will need HP Smart on phone or macbook.  See page 57. 

If HP Smart cannot find the printer you may need to temporarily put your phone on the 2.4ghz band.  Once the printer is conected to the router you can go back to the 5ghz .

Note that you cannot print directly from the phone or the macbook unless both devices are on the 2.4ghz band.  You need to get printer connected to the router.  WPS pushbotton is best unless the router is not accessible.

If needed, reset to factory setting:

 Press the Wireless button and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.