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- problem starting c:\Program Files\HP\HP Photosmart 6520 seri...

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01-25-2016 07:15 AM
I uninstalled the HP 6520; had no uninstall errors. [cannot remember if I uninstalled with a 6520 Uninstall exe or if I did it with Windows 10 Uninstall Programs.] Now, every time I startup my PC I get an Error Message Window stating "There was a problem starting c:\Program Files\HP\HP Photosmart 6520 series\bin\HPStatusBL.dll The specified module could not be found."
I still have a Photosmart C7250 which is attached to my router via LAN as a network printer and is working as it should be.
I would like to get rid of the Photosmart missing dll error, but, not at the expense of messing up the c7250.
The 6520 folder is gone, the 6520 was successfully removed from Devices and Printers. Why is my PC still trying to load a missing 6520 dll at startup after the 6520 was supposedly uninstalled?
How can I fix the 6520 startup error without messing up the C7250?
Solved! Go to Solution.
Accepted Solutions
01-26-2016 07:51 AM
Hi @PineSap,
Welcome to the HP Support Forums! 🙂 I see since uninstalling your HP Officejet 6520 you are now getting this error message "There was a problem starting C:\program files\HP\HP Deskjet 1510 series\bin\HPStatusBL.dll
The specified module cannot be found" on Start up.
After some research I was able to find this solution on the Forums, see below:
For Windows 10 issue RunDLL error (HPStatusBL.dll) check this location:
(Activate hidden files and folders beforehand)
C:\Users\(YOUR USER NAME)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
(Maybe depending on who installed the software, check other users if you can't find it in your profile)
Delete the shortcut that HP does not cleanup decently during uninstall:
Monitor Ink Alerts - HP xxxxxxxxxx -Source
I hope this helps, please let me know the outcome. I will watch for your reply.
Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution" . If you require further assistance let me know and I will gladly do all I can to help. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
01-26-2016 07:51 AM
Hi @PineSap,
Welcome to the HP Support Forums! 🙂 I see since uninstalling your HP Officejet 6520 you are now getting this error message "There was a problem starting C:\program files\HP\HP Deskjet 1510 series\bin\HPStatusBL.dll
The specified module cannot be found" on Start up.
After some research I was able to find this solution on the Forums, see below:
For Windows 10 issue RunDLL error (HPStatusBL.dll) check this location:
(Activate hidden files and folders beforehand)
C:\Users\(YOUR USER NAME)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
(Maybe depending on who installed the software, check other users if you can't find it in your profile)
Delete the shortcut that HP does not cleanup decently during uninstall:
Monitor Ink Alerts - HP xxxxxxxxxx -Source
I hope this helps, please let me know the outcome. I will watch for your reply.
Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution" . If you require further assistance let me know and I will gladly do all I can to help. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!