problem with update Hewlett-Packard -usb 16/1/2017

[AbdMehr]

Hewlett-Packard - USB - 1/16/2017 12:00:00 AM - 44.0.3748.1716 update mis downloading in my laptop

[Hawks_Eye]

Hi @AbdMehr 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It seems like you're encountering an issue with the Hewlett-Packard USB update for your LaserJet Pro MFP M130a on Windows 11. 

Here are some steps to troubleshoot and resolve the problem:

 

1. Uninstall and Reinstall the Printer Driver:

• Open Device Manager (press Win + X and select it).
• Expand Printers or Universal Serial Bus Controllers, locate your printer, right-click, and select Uninstall device.
• Visit the HP Support page for your printer and download the latest drivers compatible with Windows 11.
• Install the driver and restart your laptop.

 

2. Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor tool. This utility can automatically detect and fix common printer and driver issues.

 

3. Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and check for updates. Sometimes, Windows updates include fixes for driver compatibility issues.

 

4. Manually Install the Update:

• If the update fails to download automatically, you can manually download it from the HP Support page and install it.

 

5. Reset the Printer:

• Turn off the printer, unplug it from the power source, and wait for about 60 seconds.
• Plug it back in, turn it on, and try reconnecting it to your laptop.

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye