problems connecting my HP deskjet ink advantage 2515 printer to macbook air.

[Anara]

I cannot find the driver for the printer (HP deskjet ink advantage 2515) to macbook air (mac os Monterey 12.0.1). I updated the software recently (october 2021) and now even if the macbook is able to see the printer, it doesn't respond to the commands (it seems like the print has been done, but it hasn't). I think it is a problem with software or driver for the printer. I checked all the settings of the printer itself and everything is ok, bit it doesn't print and I can't find any relevant information. Everywhere drivers for mac os 10 and lower. Has anybody ever had such problem?

[Kumar0307]

@Anara, Welcome to the HP Support Community! I’m here to help.

 I understand you are looking for a printer driver. The HP Support site has a driver available via Easy Start for this model printer to work on macOS 12.0.1

Click here to download the same. Follow the on-screen instructions to complete the installation.

Try printing.

Note: Check the connectivity between Mac and the printer before installing the driver.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Anara]

Hello! Thank you for your reply, but it didn't help. I installed the driver for mac os 12 and followed all the instructions, but it says that system cannot find the software for this device

[Kumar0307]

@Anara

I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.

Please reach out to the HP Technical Support team in your region for further assistance. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.