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Locked

‎10-24-2020 04:57 PM

HP Recommended
Product: Deskfet F4280
Operating System: macOS 10.14 Mojave

Tried to download and refresh HP driver software as the scanner had stopped running. The download install software indicated that the "certificate had expired." I ran the install anyway and now neither the printer or the scanner works.

Category:
1 REPLY 1

‎10-24-2020 07:06 PM

HP Recommended

The solution is to download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

 

It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.

 

If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try restarting. Then go about uninstalling your printer and reinstalling by going through Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.

 

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

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