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- HP Community
- Printers
- Printer Setup, Software & Drivers
- "PDE.plugin" will damage your computer

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12-24-2020 07:19 PM
My HP Photosmart C5180 All in On Printer has always worked flawlessly until recently. I have a Mac Book Pro, the lastest macOS installed was 10.15 Catalina when this PDE.plugin will damage your computer. My Mac Book Pro was updated last week to macOS Big Sur Version 11.1 and trying to print again the same PDE.plug in will damage your computer error message continues to show up every time I try to print? Seeing other forum posts I have uninstalled the old printer driver and tried to install the latest HP Photosmart C5180 printer driver only to find out from the HP support website #1 there is no macOS Big Sur 11.1 showing available and #2 HP says they are unable to find the printer driver for the HP Photosmart C5180 All In One Printer. So I can't print anything? I can't find the latest macOS Big Sur 11.1? I can't find the latest HP printer driver for my C5180 printer?
Completely baffled by all of this and I just reloaded most of my HP 02 coloured printer cartridges at quite an expensive costs. Appreciate help to get this resolved! Thanks
12-24-2020 10:57 PM
Hi,
Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...
As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.
If you are getting any error during the process, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.
Shlomi
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