raster & vector graphics are printed with colors that do not match

[PanosMich]

I am trying to print a Visio file that contains both vector and raster (jpg) graphics.

Although both parts have the exact same color, when printed the raster part is darker.

I tried to save the file as pdf and then print it, but the problem remained.

If I rasterize the whole file, it prints ok.

I am using the latest drivers and firmware and genuine toner.

I have been using this printer for years with no problem. I think this may have appeared after the latest firmware update.

Kindly assist.

[Treeko]

Hi @PanosMich 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing printing issues with HP Printer.

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

You can follow the steps under this link to uninstall.

Furthermore, you can reinstall using HP Smart App from this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support