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‎09-07-2020 04:17 PM

HP Recommended
Product: Pavilion 22-a113w
Operating System: Microsoft Windows 10 (64-bit)

MY NEW PRINTER STOPPED PRINTING/SCANNING AFTER THE WINDOWS 10 UPDATE. I TRIED TO RE-INSTALL BUT I RECEIVED AN ERROR MSG "ERROR CANNOT COMPLETE SETUP". SO I THEN TRIED TO DELETE THE DRIVERS AND PACKAGE "CANNOT DELETE DRIVER AND PACKAGE"

 

I WORK FROM HOME SO I NEED MY PRINTER WORKING AGAIN. CAN SOMEONE PLEASE  HELP

1 REPLY 1

‎09-10-2020 08:38 AM

HP Recommended

@TPEREZ0809

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

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