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- HP Community
- Printers
- Printer Setup, Software & Drivers
- set up my hp envy 6052 and getting an error message when I t...

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06-25-2023 08:06 PM
so I just set up a new-in-the-box hp envy 6052 wireless printer with my older hp laptop. Followed all setup instructions to a "t" But tried to print a document sent to me in an email and got an error message, can't print because setup not correct/complete.
Only thing I can think of is, I could only find the color ink cartridge that came with the printer. I bought a black replacement and used it. The directions say somewhere you mut have the "setup" ink cartridges. Could this be the problem? How do I get around it?
06-28-2023 09:59 AM
Welcome to the HP support community.
Could you elaborate on the issue for better understanding?
What exact error message are you getting?
Sandytechy20
I am an HP Employee