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‎06-25-2023 08:06 PM

HP Recommended
Product: HP ENVY 6052 All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

so I just set up a new-in-the-box hp envy 6052 wireless printer with my older hp laptop.  Followed all setup instructions to a "t"  But tried to print a document sent to me in an email and got an error message, can't print because setup not correct/complete.

 

Only thing I can think of is, I could only find the color ink cartridge that came with the printer.  I bought a black replacement and used it.  The directions say somewhere you mut have the "setup" ink cartridges.  Could this be the problem?  How do I get around it?

Category:
1 REPLY 1

‎06-28-2023 09:59 AM

HP Recommended

@VerilyISay 

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

What exact error message are you getting?

Sandytechy20
I am an HP Employee

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