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- HP Community
- Printers
- Printer Setup, Software & Drivers
- setting up a HP3755 printer on a windows XP computer without...

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02-18-2021 07:14 PM
my 90 year old elderly mother is scared to death of the internet but uses her 20 year old window XP computer daily. the old HP printer died after 20 years. I asked HP if they have one for windows XP and they said the the HP 3755 will work fine.
I bought a USB by printer cable and plugged it into the pc.... it say's to install the CD... it didn't come with a CD it wants the info online... so I came to my pc and downloaded the driver to put onto a thumb drive ....but it shows driver for a 64 system? is that because I'm on a 64 system? and when I try to cut and copy the EXE to the thumb drive it say if you copy it you will not get all the something or other... any idea's?
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02-22-2021 04:46 PM
I could not get HP support it literally ran me in circles ( this speaks volumes about HP and their customer service... I mean it was a brand spanking new printer) so I hired an IT guy who was able to download the drivers and software from one computer onto a thumb drive and load it onto my old computer. it's now working fine too bad HP didn't make it plug and play.
thank you for trying Praveenbv
02-22-2021 11:24 AM
Hi@steve_niceguy, Welcome to the HP Support Community!
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out
Follow the steps given below to connect and print from a computer with Windows XP using Wi-Fi Direct. This doesn't require you to connect your computer or printer to internet, to pri
Windows XP – Adding a Printer via IP Printing
- Go to Start -> Printers and Faxes
- Under Printer Tasks click Add a printer
- At the Welcome to Add Printer Wizard click Next
- Choose Local Printer attached to this computer
- Uncheck Automatically detect and install my Plug and Play Printer
- Click Next
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Choose Create a new port
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Select Standard TCP/IP Port from the drop down list
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Click Next
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At the Welcome to the Standard TCP/IP Printer Port Wizard click Next
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Enter the printer IP address found on the brightly colored sticker on the printer
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Click Next
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Click Finish – which will return to the Add Printer Wizard
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On the left-hand side choose the appropriate manufacturer
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On the right-hand side choose the appropriate printer driver
• If the driver is not listed, go to the manufacturer’s web site to download it -
Click Next
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Enter a printer name
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Choose whether or not to set as the default printer
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Click Next
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Choose Do Not Share this Printer
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Click Next
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Choose No at the Print Test Page question
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Click Next
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Click Finish
Keep me posted. Happy to help!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
02-22-2021 02:25 PM
thank you for trying Praveenbv I did as you showed in the email but where it say's type in the IP number from the brightly colored tag.... there is no tag that has any ip number on my printer... I turned it on and a sheet of paper came out with lots of info but no IP number..... I can only connect the printer using a printer cable that is plugged into the computer isn't ip for a network? I'm really hoping you can help
thank you Steve
02-22-2021 02:53 PM
Praveenbv also I noticed in your steps it said if don't have your manufacturers installation info you can download it from the internet... that is basically my problem I don't have HP installation disc for this printer... and this printer is not plug and play?. ... is there a way to get the installation info from a computer with internet and load it onto my old XP computer?
02-22-2021 04:46 PM
I could not get HP support it literally ran me in circles ( this speaks volumes about HP and their customer service... I mean it was a brand spanking new printer) so I hired an IT guy who was able to download the drivers and software from one computer onto a thumb drive and load it onto my old computer. it's now working fine too bad HP didn't make it plug and play.
thank you for trying Praveenbv