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HP Recommended
HP ENVY 6020e All-in-One Printer

In setting up my printer via my PC I accidently chose direct printing and entered the Wi-Fi Direct Pin, how do I eliminate this choice.

My other computer and 2 portables connected in the usual way by the Quick Start Guide and fonction correctly.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@anton270d, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
To remove the Wi-Fi Direct printing configuration on your HP ENVY 6020e, follow these steps:

Option 1: Disable Wi-Fi Direct on the Printer

  1. On the printer control panel, press and hold the Wi-Fi Direct button (🖧) for about 3 seconds.
  2. If the Wi-Fi Direct feature was ON, this will turn it OFF.
  3. Now, reconnect your PC using the regular Wi-Fi network.

Option 2: Remove the Wi-Fi Direct Connection from Your PC

  1. Open Windows Settings (Win + I).
  2. Go to Devices > Printers & scanners.
  3. Find your HP ENVY 6020e (Wi-Fi Direct) connection.
  4. Click on it and select Remove device.
  5. Restart your PC.

Option 3: Reinstall the Printer with Regular Wi-Fi Connection

1. Forget the Wi-Fi Direct Network:

  • Click on the Wi-Fi icon in the taskbar.
  • Find the Wi-Fi Direct network (e.g., "DIRECT-XX-HP ENVY 6020e").
  • Right-click it and choose Forget.

2. Reconnect to your home Wi-Fi:

  • Download and install HP Smart (HP Smart app link).
  • Add your HP ENVY 6020e using the guided setup.
     

After doing this, your PC will connect using the home Wi-Fi network instead of Wi-Fi Direct.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

View solution in original post

1 REPLY 1
HP Recommended

@anton270d, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
To remove the Wi-Fi Direct printing configuration on your HP ENVY 6020e, follow these steps:

Option 1: Disable Wi-Fi Direct on the Printer

  1. On the printer control panel, press and hold the Wi-Fi Direct button (🖧) for about 3 seconds.
  2. If the Wi-Fi Direct feature was ON, this will turn it OFF.
  3. Now, reconnect your PC using the regular Wi-Fi network.

Option 2: Remove the Wi-Fi Direct Connection from Your PC

  1. Open Windows Settings (Win + I).
  2. Go to Devices > Printers & scanners.
  3. Find your HP ENVY 6020e (Wi-Fi Direct) connection.
  4. Click on it and select Remove device.
  5. Restart your PC.

Option 3: Reinstall the Printer with Regular Wi-Fi Connection

1. Forget the Wi-Fi Direct Network:

  • Click on the Wi-Fi icon in the taskbar.
  • Find the Wi-Fi Direct network (e.g., "DIRECT-XX-HP ENVY 6020e").
  • Right-click it and choose Forget.

2. Reconnect to your home Wi-Fi:

  • Download and install HP Smart (HP Smart app link).
  • Add your HP ENVY 6020e using the guided setup.
     

After doing this, your PC will connect using the home Wi-Fi network instead of Wi-Fi Direct.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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