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- HP Community
- Printers
- Printer Setup, Software & Drivers
- setting up envy 6000 printer

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03-29-2025 03:04 AM
In setting up my printer via my PC I accidently chose direct printing and entered the Wi-Fi Direct Pin, how do I eliminate this choice.
My other computer and 2 portables connected in the usual way by the Quick Start Guide and fonction correctly.
Solved! Go to Solution.
Accepted Solutions
03-31-2025 11:37 AM
@anton270d, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To remove the Wi-Fi Direct printing configuration on your HP ENVY 6020e, follow these steps:
Option 1: Disable Wi-Fi Direct on the Printer
- On the printer control panel, press and hold the Wi-Fi Direct button (🖧) for about 3 seconds.
- If the Wi-Fi Direct feature was ON, this will turn it OFF.
- Now, reconnect your PC using the regular Wi-Fi network.
Option 2: Remove the Wi-Fi Direct Connection from Your PC
- Open Windows Settings (Win + I).
- Go to Devices > Printers & scanners.
- Find your HP ENVY 6020e (Wi-Fi Direct) connection.
- Click on it and select Remove device.
- Restart your PC.
Option 3: Reinstall the Printer with Regular Wi-Fi Connection
1. Forget the Wi-Fi Direct Network:
- Click on the Wi-Fi icon in the taskbar.
- Find the Wi-Fi Direct network (e.g., "DIRECT-XX-HP ENVY 6020e").
- Right-click it and choose Forget.
2. Reconnect to your home Wi-Fi:
- Download and install HP Smart (HP Smart app link).
- Add your HP ENVY 6020e using the guided setup.
After doing this, your PC will connect using the home Wi-Fi network instead of Wi-Fi Direct.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
03-31-2025 11:37 AM
@anton270d, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To remove the Wi-Fi Direct printing configuration on your HP ENVY 6020e, follow these steps:
Option 1: Disable Wi-Fi Direct on the Printer
- On the printer control panel, press and hold the Wi-Fi Direct button (🖧) for about 3 seconds.
- If the Wi-Fi Direct feature was ON, this will turn it OFF.
- Now, reconnect your PC using the regular Wi-Fi network.
Option 2: Remove the Wi-Fi Direct Connection from Your PC
- Open Windows Settings (Win + I).
- Go to Devices > Printers & scanners.
- Find your HP ENVY 6020e (Wi-Fi Direct) connection.
- Click on it and select Remove device.
- Restart your PC.
Option 3: Reinstall the Printer with Regular Wi-Fi Connection
1. Forget the Wi-Fi Direct Network:
- Click on the Wi-Fi icon in the taskbar.
- Find the Wi-Fi Direct network (e.g., "DIRECT-XX-HP ENVY 6020e").
- Right-click it and choose Forget.
2. Reconnect to your home Wi-Fi:
- Download and install HP Smart (HP Smart app link).
- Add your HP ENVY 6020e using the guided setup.
After doing this, your PC will connect using the home Wi-Fi network instead of Wi-Fi Direct.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support