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MacBook Air
Mac OS X 10.11 El Capitan

Hi...I was needing help in knowing...when I am installing/setting up my HP ENVY Photo 7800 All-in-one series printer, do I use THAT 7800 when setting up for wireless connection OR do I use the actual model number on the printer itself (7858)?  The 7800 is the heading of the directions page.  I'm not quite sure which number to use.  Thanks.

1 REPLY 1
HP Recommended

@freebird5

 

Welcome to HP Support Community


I would like to help

 

The 7858 Model is apart of the HP Envy 7800 Model.

 

It is recommended to install the printer using Airprint

 

Please ensure your Mac and Printer have the latest updates

 

Printer Firmware: https://support.hp.com/in-en/document/c02919168

 

Remove and Re-add the printer using Airprint. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

 

 

1.) Click the Apple Menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6.) Try to print

 

Let me know how it goes😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 


 

KrazyToad
I Am An HP Employee

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