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- HP Community
- Printers
- Printer Setup, Software & Drivers
- setup scan to network drive

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02-18-2023 06:17 AM
Sir!
My HP Pro 8620 stops working so I bought an HP Pro 9010e and I do the same settings on the new one as on the old one. But I can't get scan to network folder to work from my new printer. I have a Netgear ReadyNas Ultra 2 where I have the folder. I have no problem using it from my win11 computer. And there is no problem using it from my old 8620 printer. The folder name is "\\NETGEAR-NAS\backup\Scan" I copied the path from the 8620 printer From the new printer I got the message "Unable to connect to the network" when I try to scan. But I can use the printer via cable Lan from my desktop computer as a printer. I can scan to my own computer if I set my computer as a network folder.
Is there a TLS problem? The NAS doesn't have TLS 1.2 But it's no problem to use it as a NAS. I've tried using IP but that doesn't work either.
Best regards
Christer W
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Accepted Solutions
02-18-2023 09:10 AM
I found the problem.. Att the printer there ar an "SMB v1 / CIFS" setting, I turn that on then it work..
Network/advanced setting/SMB
Best Regards