-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: software - Officejet 9020

Create an account on the HP Community to personalize your profile and ask a question
09-16-2025 11:27 AM
I cannot find product software or drivers.
Where might I do so?
I have to reinstall...
Thank you
Solved! Go to Solution.
Accepted Solutions
09-16-2025 09:17 PM
Hi @Bo19531
Please download driver for printer install from the next link:
>> https://ftp.hp.com/HPEasyStart-OJ9020_Webpack.exe
Also you can find all the drivers in the next:
>> https://support.hp.com/us-en/drivers/hp-officejet-pro-9020-all-in-one-printer-series/model/23918457
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
09-16-2025 09:17 PM
Hi @Bo19531
Please download driver for printer install from the next link:
>> https://ftp.hp.com/HPEasyStart-OJ9020_Webpack.exe
Also you can find all the drivers in the next:
>> https://support.hp.com/us-en/drivers/hp-officejet-pro-9020-all-in-one-printer-series/model/23918457
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
09-18-2025 06:43 AM
Thank you for the links...
I will mark it as a solution which worked, but I Am having an issue with the unit connecting and being found despite resetting the printer and resetting my computer and router.
Thank you again for the info...
09-18-2025 04:41 PM - edited 09-18-2025 04:44 PM
Hi @Bo19531
Ok, thanks for mark solution 😇
So if the printer is not connecting, then follow steps from the next video:
>> https://www.youtube.com/watch?v=A6aE2nCqUNc&ab_channel=CopyPrintScan
After setting up the printer, then try again to install the software for printer.
* Click YES to say thank you,
Best regards,
ferRX.