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‎12-02-2019 04:41 AM

HP Recommended
Product: envy 5530
Operating System: Microsoft Windows 10 (64-bit)

Allora la mia stampante connessa wifi al pc lenovo ideapad con antivirus avast,al momento della stampa mi  dice errore di stampa in corso,ho provato a disinstallare software  e driver e reinstallare ma restituisce sempre errore,se invece chiedo una scansione la esegue,ho provato  i vari risoluzione errori anche  hp print e scan doctorma niente problema sconosciuto,con altri computer lei stampa tranquillamente .Credo che il mio pc abbia fatto l'update piu recente di windows 10.

1 REPLY 1

‎12-02-2019 12:16 PM

HP Recommended

@jocudra

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding

I work on behalf of HP
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