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‎04-19-2025 03:31 PM

HP Recommended

need some help................just switched wifi providers(to spectrem)...and cant get my hp smart tank 6001 to get hooked up to the wifi...  Have run out of ideas/things to try(unplugged old router, remove/add printer, powered donw/up printer, checked drivers.   if i push the 'I(nformation)' button it prints out a informative page...but still  shows it being on the old internet ID (att***) and cant find a way to change it either by hp smart or on my PC     totally worn out and frustrated.   any advice?  thx in advance.   

1 REPLY 1

‎04-20-2025 12:26 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try these steps in this resource:

https://www.youtube.com/watch?v=6feagkSosqU

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYXDnervgsiwA3tPa7uSUg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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