suddenly driver unavailable on my HP 8600

[tjwaller]

Ive suddenly been unable to print wirelessly to my HP 8600.  It has always shown up as HP 8610 in my devices.  It still shows in my devices but shows driver unavailable under it.  I have uninstalled and reinstalled with no change.  I see resolution from 2015.  tried it but it did not work.

[greenturtle]

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

[tjwaller]

I have downloaded that already,  It just tells me to install the driver.  Ive done that but it wont completely install.

[greenturtle]

Hi 

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing one of the following:
   • Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
   • Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
   • From the Start menu or the Start screen:
   • Open Devices and Printers.
   • Select any printer and then click "Print server properties" at the top of the window.
   • Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the Drivers from the wizard: 

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Hope that helps!

[tjwaller]

I have uninstalled and reinstalled everything three times. Each time I reinstall it goes great until it tries to find it on network. It finds it on my network but this is where it ends. It wont complete the install. I have followed all the details from hp as to making sure even the temp files are deleted.