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HP Recommended
HP OfficeJet Pro 6968
macOS 10.15 Catalina

The hp utility for MacOS crashes consistently when viewing the graphical representation of remaining ink levels.

Screen Shot 2020-11-22 at 7.32.27 AM.pngScreen Shot 2020-11-22 at 7.33.24 AM.pngScreen Shot 2020-11-22 at 7.32.58 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

There is a newer version of the software in the Mac app store called "HP Smart".

It works fine with Big Sur 11.0.1

View solution in original post

1 REPLY 1
HP Recommended

There is a newer version of the software in the Mac app store called "HP Smart".

It works fine with Big Sur 11.0.1

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