cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Level 1
3 2 1 0
Message 1 of 2
105
Flag Post

Solved!

the hp utility for macOS (on Big Sur) aborts when checking ink levels (graphic display)

HP Recommended
HP OfficeJet Pro 6968
macOS 10.15 Catalina

The hp utility for MacOS crashes consistently when viewing the graphical representation of remaining ink levels.

Screen Shot 2020-11-22 at 7.32.27 AM.pngScreen Shot 2020-11-22 at 7.33.24 AM.pngScreen Shot 2020-11-22 at 7.32.58 AM.png

1 REPLY 1
Author
Level 1
3 2 1 0
Message 2 of 2
Flag Post
HP Recommended

There is a newer version of the software in the Mac app store called "HP Smart".

It works fine with Big Sur 11.0.1

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation