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‎10-19-2026 08:10 AM

HP Recommended
Product: HP DeskJet 2942 All-in-One Printer
Operating System: Microsoft Windows 11

no print from pc windows 11. printer hp deskjet 2942. show "this app doesn't support print preview"

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1 REPLY 1

‎10-19-2026 08:13 AM

HP Recommended

The “This app doesn’t support print preview” message may be coming from the app you’re trying to print from, rather than the HP DeskJet printer itself.

 

Try opening the document or picture in another app and printing from there. For example, if you’re printing a PDF, open it in Adobe Acrobat Reader and press Ctrl + P. You can also try printing a test page from Settings > Bluetooth & devices > Printers & scanners > HP DeskJet 2942 > Printer properties.

 

If you still can’t print, check whether the printer shows as Ready in Windows and whether there are any stuck jobs in the print queue. You can also try updating or reinstalling the printer driver using HP’s official support website.

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