toner low but new cartridge won't print

[gschnorr]

recieved error message about low toner after 1st page printed perfect. replaced cartridge and still getting same message

[Dvortex]

Hello, @gschnorr – Hope you are well 🙂
 

Thanks for stopping by the HP Support Forums! I’d like to help!

I see that you are facing issues while printing from your MAC even after replacing the toner on your LaserJet printer. Please try the steps listed below to try and fix the issue:

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “AirPrint” would be selected)

Let me know if that helps!

Cheers 🙂
 

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