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- HP Community
- Printers
- Printer Setup, Software & Drivers
- trouble setting up 2722 printer

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02-17-2021 12:06 PM
Very recently bought a new printer (2722), and whatever way I try I cannot get to finish the setup procedure. Gone through the instant ink registration page, but then hit a blank! Screen says it cant access the web services, no internet connection - yet there is! My pc says its connected but the printer says it isnt! Tried doing it wired via usb cable (internet isnt always reliable) on wireless),, then tried again using the wireless option, same result! Did get as far as asking for wireless password - which was a pleasant surprise, but then hit the same end result. I think I need to finish the entire set up procedure to be able to use the instant ink option - am now at a total loss as to what to do!
02-23-2021 09:21 AM
Welcome to the HP Support Community.
Let's reset the Printer's network settings: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.
Once done try connecting the Printer to the Wi-Fi and then the Instant Ink
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee