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Locked

‎03-21-2024 06:25 PM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

I connected a new router and now my printer isn't letting me reset the network settings to connect to the new wifi network, it states that those settings have been locked by the owner and that's me and I never did such a thing.

Category:
1 REPLY 1

‎03-21-2024 06:49 PM

HP Recommended

General help for new router but see below

1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change

 


Secret factory reset as you may need to reset it
https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/office-jet-pro-7740-hard-reset/m-p/8280...


WiFi setup video
https://www.youtube.com/watch?v=XeVX_-jXbmw


Full Feature software
https://ftp.hp.com/pub/softlib/software13/printers/OJP8030/HPEasyStart-13.4.8-OJP8030_49_10_4647_1_W...

 

Please let me know if it works!

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