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‎09-20-2022 07:55 PM

HP Recommended
Product: HP LaserJet M209dw Printer
Operating System: Microsoft Windows 10 (64-bit)

Printer wont add successfully and shows Driver is unavailable

I have downloaded and installed HP Smart

Category:
2 REPLIES 2

‎09-26-2022 12:54 AM

HP Recommended

@Eric_B_125

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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‎09-29-2022 12:28 AM

HP Recommended

No luck, the printer connects to the router and I can print from my iphone but unable to print from Windows 10 pc.  The printer is added but says underneath "Driver is unavailable"

It is driving me nuts

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