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‎05-22-2022 06:22 AM

HP Recommended
Product: HP Ink Tank Wireless 419
Operating System: Microsoft Windows 10 (32-bit)

I am unable to connect  my printer to pc, pls  help

Category:
1 person had the same question
3 REPLIES 3

‎05-26-2022 08:34 AM

HP Recommended

@Arif28

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you setting up the printer via USB or wireless connectivity?
  • Are you getting any error messages or codes?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎05-26-2022 09:54 AM

HP Recommended

Officejet J5730 series. Windows cannot find this printer. When I run the trouble shooter it says this printer has no driver. I then end up chasing my tail as nothing I do will let me download the correct driver. HP setup identifies the printer but when i hit continue it instead selects my Envy wireless printer and drops the J5730.

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‎05-27-2022 03:15 PM - edited ‎05-27-2022 03:17 PM

HP Recommended

@Spencel

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?

While you respond to that, let's try these steps: 

Download and run HP Print and Scan Doctor: Follow the steps from the link: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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