unexpected configuration problem 0x80040003

[rd680]

tryed to print a photo comes up with 0x80040003 code what to do?

[Riddle_Decipher]

@rd680

Welcome to HP Forums,

Let's get straight to it!

Did you check if the copier works fine as a stand-alone device?

Also, meanwhile, In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

   NOTE: 

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[baking70]

I too have experienced this problem.  I have had the printer 5 days so its quite disappointing.  I tried the below without any effect.  What else can I do to correct this?  My children require a functioning printer for their studies.

Regards

Baking70

[TEJ1602]

@baking70, welcome to HP Support Community!

To assist you better, I would like to know the following:

1) Are you using an HP Officejet Pro 8710 All-in-One Printer?

2) Are you able to make copies on the printer?

If copying works, the printer hardware is fine.

I would recommend you to run HP Print and Scan Doctor on your PC which will automatically fix any printing/scanning related issues.

Click here for assistance.

Keep me posted.

Cheers 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!