update driver for 3050A windows 7

[steve1717]

My deskjet 3050A cannot print in black anymore. New ink added and cleaned. Cannot update driver either

[sandytechy20]

@steve1717

Welcome to the HP support community.

I understand that the black ink cartridge is not working, I am glad to assist you.

Did you make a copy and check if that prints fine?

If that does not print fine, follow these steps to fix the issue.

Clean the area around the ink nozzles

1. Gather the following materials:

   • Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apartor leave fibers (coffee filters work well)

   • Clean sheets of paper

   • Distilled, filtered, or bottled water (tap water might contain contaminants that candamage the print cartridges)

       caution:

     Do not use platen cleaners or alcohol to clean the area. These can damage the cartridge or the printer.

2. Press the Power button to turn on the printer, if it is not already on.

3. Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent to continue.

   Figure : Open the cartridge access door

   

4. Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.

   Figure : Remove the cartridge

   

     caution:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

   Figure : Do not touch the contacts or nozzles

   

5. Place the cartridge on a piece of paper with the ink nozzles up.

6. Lightly moisten a clean, foam-rubber swab with distilled water.

7. Clean the face and edges around the ink nozzle with the swab.

     caution:

   Do not clean the ink nozzle plate.

   Figure : Clean the area around the ink nozzle

8. 1. 

      Nozzle plate - DO NOT CLEAN

   2. Area surrounding ink nozzle - Do clean

   3. Cartridge contacts - Do not clean

9. Let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

10. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.

    • The tri-color cartridge () goes in the slot on the left

    • The black cartridge () goes in the slot on the right

    Figure : Insert the cartridge into its slot

    

11. Push the cartridge forward into its slot until it snaps into place.

    Figure : Snap the cartridge into place

    

12. Repeat these steps to clean the area surrounding the ink nozzle on the other cartridge.

13. Close the cartridge access door.

    Figure : Close the cartridge access door

    

14. Try to print again.

Here is the HP document for your reference:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.