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- HP Community
- Printers
- Printer Setup, Software & Drivers
- update password

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06-17-2025 06:34 AM
@Trashman1515, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you've forgotten the password for your HP OfficeJet 5740 e-All-in-One Printer, here are the steps to reset it depending on the type of password you're referring to:
Reset Wireless Password (Wi-Fi Direct or Wireless Setup)
If you're trying to reset the Wi-Fi Direct or Wireless Setup password:
Steps:
- On the printer's control panel, tap the Wi-Fi Direct icon or go to Settings > Wi-Fi Direct.
- Tap Edit Settings.
- You can view or change the password here.
HP printer setup (Wi-Fi Direct) | HP® Support
Reset Embedded Web Server (EWS) Admin Password
If you set an administrator password for the printer’s Embedded Web Server (EWS) and forgot it:
Steps:
- Restore the printer to factory defaults:
- From the printer control panel, go to Settings > Printer Maintenance > Restore > Restore Factory Defaults.
- Confirm the reset.
- This will remove the EWS password and reset network settings.
HP Smart Account Password
If you're referring to your HP Smart account (used for HP Smart app):
Steps:
- Go to the HP Account Sign-In page.
- Click Forgot your username or password?
- Follow the prompts to reset your password.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support