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HP Recommended
HP Deskjet 2710
Android 8.0 Oreo and older

Hi ! 

I bought the Hp deskjet 2710 and i don't have any wifi box in my house because i use my 4g. The problem is that i don't understand how to use my printer. 

I installed  apps ( hp smart and plugin app ), when i want to print a doculent from my phone via the app, it asks me to connect to the printer wifi, i do it and then it says to me that "this wifi spot doesn't have a internet access" then the app still tell me to configure my wifi access. 

I really don't understant how this printer works. 

Don't hesitate to ask me some precisons ( my english might be quiet awful to read ) and thanks for your help ! 

Sepiks 

3 REPLIES 3
HP Recommended

@Sepiks

 

Welcome to the HP Support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

HP Recommended

I completed with "hp deskjet 2710" is that correct or wrong thing ? 

HP Recommended

@Sepiks

 

You can print using Wifi Direct, here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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