when I print a document I get message that "hpmsn101.dll" is not working.Printing still happens but

[Marino2]

When I print a document from word on my HP PC from my printer I get a message  "hpmsn101.dll not working"

Printing still occurs but need to click off message

annoying

[Jeet_singh]

HI @Marino2,

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

I read your post and see that you are getting a message that the "Hpmsn101.dll stopped working" every time you print.  I will certainly do my best to help you.

If you’re running Windows, I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. This tool can diagnose and fix many printing and printer software related issues. Please use this link to help you with that information: http://hp.care/2biN2XE 

Here is a link about the status notification popup and various ways to disable it either through the driver settings, management tools or by modifying the registry. HP UPD - Manage Status Notification Pop-ups

If you are still having an issue, uninstall and reinstall the printer software.

If you are using a USB connection, disconnect the cable.

Uninstalling the Printer Software (Windows)

Install the printer software, using this link.

If there is anything else that I can help you with just let me know. I'll be happy to help you with your concern.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[Flatiron]

Win7 SP1, 64-bit , Dell PC.  LJ1536dnf MFP.  Cannot access printer preferences or properties.  Everything updated.  Uninstalled and reinstalled printer software, twice, w/ multiple reboots.  Still cannot access preferences or properties, either through Devices & Printers or Print & Scan Doc, or any applications.  Error msg:  

Function address 0x6131b9e2 caused a protection fault.  (exception code 0xc0000005)  Some or all property page(s) may not be displayed.

This is really irritating, has taken hours.  Any ideas?