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Locked

‎03-10-2023 07:10 AM

HP Recommended
Operating System: Microsoft Windows 11

I have an HP Printer/fax. When I have to copy and send my laptop isn't registered on the printer. This is what i need to do. The printer's screen told me to " Open Hp printer software and then select manage Scan to computer. So i need to find this on my screen

Category:
1 REPLY 1

‎03-10-2023 07:22 AM

HP Recommended

@clking67 

 

Welcome to the HP Community Forum.

 

@clking67 wrote:

Subject:  where in my files do i find the software for my printer

Product:  Unknown

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown


I have an HP Printer/fax. When I have to copy and send my laptop isn't registered on the printer. This is what i need to do. The printer's screen told me to " Open Hp printer software and then select manage Scan to computer. So i need to find this on my screen

 

Installing the printer software would have been a deliberate act on your part --

HP Full driver printer software does not install with Windows.

 

That said, assuming you have installed the full driver printer software,

The following is relevant:

 

Look for and open the Printer Assistant shortcut on your Desktop

Select tab Scan

Select Manage Scan to Computer > Enable the feature

 

Example - Windows - Installed Full Feature Software

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Printer Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

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