why does HP - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1 keep loading

[davie4]

HP - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1 keeps loading about every other day

[A_Gayathri]

Hi @davie4 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you're experiencing an issue with an HP printer driver on your Windows 11 system. The "HP - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1" entry you mentioned appears to be related to the printer driver.

Here are a few steps you can take to address this issue:

Update Printer Driver: Ensure that you have the latest driver for your HP printer. You can visit the official HP website, locate your printer model, and download the latest driver compatible with Windows 11.

Remove and Reinstall the Printer:

• Go to "Settings" on your Windows 11.
• Select "Devices" and then "Printers & scanners."
• Find your HP printer, click on it, and select "Remove device."
• After removing the printer, reinstall it using the latest driver you downloaded from the HP website.

Windows Update: Make sure that your Windows 11 system is up to date with the latest updates, including driver updates. Sometimes, Windows updates can resolve compatibility issues.

Check for Windows Compatibility: Confirm that the HP printer model you have is compatible with Windows 11. Check the HP website or contact HP support for information on Windows 11 compatibility.

Printer Spooler Service: Ensure that the Printer Spooler service is running properly. You can check and restart the Print Spooler service by following these steps:

• Press Win + R to open the Run dialog.
• Type services.msc and press Enter.
• Locate "Print Spooler" in the list, right-click it, and select "Restart."

Event Viewer: Use the Event Viewer to check for any error messages related to the HP printer. To open Event Viewer:

• Press Win + X and select "Event Viewer."
• Navigate to "Windows Logs" -> "System."
• Look for any events related to the printer and check for error messages.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Gaya1239

HP Support