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‎06-10-2026 05:15 PM

HP Recommended

I've been trying to connect my HP Smart Tank 7000 to my wifi and it is not working.  Can I get some help?  I've followed the steps online to connect but it's not happening. 

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‎06-11-2026 09:26 AM

HP Recommended

Hi,

 

Thanks for using the HP Support Community.

 

Let's try to do a Reset Wireless and then use the HP App to setup and connect printer to the network.

 

Reset Wireless (Example):

https://www.youtube.com/watch?v=6feagkSosqU

(different printer but steps are the same)

 

For more resources on the printer;

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgXU-6XKW95YOuRgWahD-0y

 

Hope that helps!

 

When there is an Internet Service Provider | Router change | password change (for the network) or when moving to a new location, a wireless reset is needed for the printer with a re-setup using the HP app to get the printer connected to the network again.  

 

Here's some examples on how to reset the wireless to defaults (different printers have different steps):

 

Reset wireless:

 

HP DeskJet 2800 printer series:

https://youtu.be/1WWqNB8h2SE

 

HP Smart Tank 670 | 6001 Printer series:

https://youtu.be/a4yjULz0dNg

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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