will not print from e-mail

[1017me]

will not print from my e-mail

[zoey7886]

@1017me, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a printer issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you're experiencing issues with printing from your email using an HP printer, here are some general troubleshooting steps you can follow:

Check Printer Connection: Ensure your printer is connected to your computer or network correctly. If it's a network printer, check the network connectivity.

Print a Test Page: Try printing a test page from your printer to confirm the printer is functioning correctly.

Email Client: Verify that your email client (e.g., Outlook, Gmail) is properly configured and check if you can print other documents from it.

Software Installation: Make sure your HP printer software is correctly installed on your computer. Including all necessary drivers and software.

Printer Queue: Check the print queue for any errors. Remove any stalled print jobs.

Update Printer Drivers: Ensure that your printer drivers are up to date. You can download the latest drivers from the HP support website.

Configure Email for Printing: For some printers, it's necessary to configure email settings directly on the printer or through HP software to enable direct printing from email.

Restart Devices: Try restarting your printer, computer, and router as this can often resolve connectivity issues.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,